Privacy Policy

Last Updated: November 15, 2025

1. Introduction

Partitura ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-agent AI orchestration platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign in via OAuth (GitHub, Google), we receive your name, email address, and profile picture from the authentication provider.
  • Payment Information: Payment details are processed by Stripe. We do not store your full credit card information on our servers, neither any other payment information or previous payments details, but we do store the operations performed by your account for auditing and compliance purposes (e.g 'User X bought 100 credits on 2026-02-14').
  • Project Data: Code, configurations, and content you create We do not store any of your project data on Partitura servers, it is stored locally on your machine and doesn't even go through any proxy. As such, it is not possible for us to recover any of your data if you lose it, you are responsible for your own data, it's recommended to use git for version control or at least keep a backup system. Git compatibility is available, but only using your own credentials and repositories like Claude Code or Codex would do, for example, Partitura will not ask for your Github credentials or access to your remote repositories, it will have the permissions you allow any terminal to have.
  • AI Agent Configurations: Settings, preferences, logs, prompts and other information are ALSO stored locally on your machine. When you report a bug, the recent logs <strong>can optionally</strong> be sent to us for analysis and debugging purposes, but only if you explicitly consent to it (please do so when reporting a crash/issue, it's very hard to understand the context without the provided logs, since we have no information about what your agents were doing without them).

2.2 Automatically Collected Information

  • Usage Data: Information about how you interact with the Service, including features used, actions taken, and time spent.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Log Data: Server logs, error reports, and performance metrics.
  • Cookies: We use cookies and similar tracking technologies to maintain your session and improve user experience.

3. How We Use Your Information

We use the collected information for:

  • Providing the Service and supporting you when you allow the use of your account data for such
  • Processing payments and managing subscriptions
  • Authenticating users and maintaining account security, ensuring complete isolation between users
  • Determining tier-based limits and applying available tools, models and other restrictions
  • Communicating with you about updates, security alerts, and general support
  • Analyzing anonymous usage patterns to improve performance and features
  • Detecting and preventing fraud, abuse, and security incidents
  • Complying with legal obligations

4. Data Sharing

4.1 Third-Party Service Providers

We share data with the following service providers:

  • Authentication Providers: GitHub, Apple, Discord and Google for OAuth authentication.
  • Payment Processor: Stripe for payment processing.
  • AI Providers: OpenRouter, OpenAI, Anthropic, Google, Ollama, and other AI model providers for processing AI requests. Their privacy policies apply independently of Partitura's privacy policy, and we DO NOT save any of the data you send to them or projects you build. But how they use your data may vary, so please read their privacy policies carefully before enabling their models, all terms of service and privacy policies are available on each model's page for you to check.
  • Hosting: Vercel for web hosting and serverless functions.
  • Storage: Vercel Blob for builds for each platform.

4.2 Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property. This information does not include any of your project data, prompts or logs, as we do not have access to them if not explicitly and manually sent by you in bug reports.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your account login information and transactional data set on the website may be transferred as part of that transaction. We will notify you in case of such an event, but again, the personal data we store is very limited.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Security

We implement industry-standard security measures to protect your data, and your account login information and other account data set on the website. But even on the worst-case scenario of a large-scale breach, the most dangerous data that could be leaked is your email address. Which is bothersome, telecommunication and advertisers could start sending you spam and offers, but that's as dangerous as it gets..

  • Encryption in transit (HTTPS/TLS) and at rest for your account login information and other account data set on the website
  • Secure authentication using OAuth 2.0
  • Constant security audits and monitoring
  • Access controls and principle of least privilege
  • Secure infrastructure provided by Vercel

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security, but we do our best to ensure the safety of your account and data.

6. Data Retention

Account Data: Retained while your account is active and for up to a year after your last login.

Project Data: Stored locally on your machine. We do not retain copies of your project data, no backups or previous versions can be recovered.

Backups: No backups are performed, your data is stored locally on your machine, and is not transferred to any third-party service.

Legal Requirements: We may retain data as required by applicable laws and regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you. This includes your account login information and other account data set on the website.
  • Correction: Request correction of inaccurate or incomplete data. This includes your account login information and other account data set on the website.
  • Deletion: Request deletion of your personal data (right to be forgotten). This includes your account login information and other account data set on the website.
  • Portability: Request a copy of your data in a machine-readable format (your email + previous transactions).
  • Objection: Object to processing of your data for certain purposes.
  • Restriction: Request restriction of processing in certain circumstances.
  • Withdraw Consent: Withdraw consent for data processing where consent was the basis.

To exercise these rights, contact us support@partitura-ai.com

8. AI Processing

AI Provider Data Policies: When you use AI models, your prompts are sent to third-party AI providers. Each provider has their own data retention and privacy policies, only use providers you trust to handle and process your data responsibly.

Training Data: We do not use your data to train AI models. However, some AI providers may use data according to their own policies - check the model details in our catalog

Generated Content: AI-generated content belongs to you. We do not claim ownership of content created using Partitura, you have every ownership right over it.

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and basic site functionality, no cookies are used to track your activity or collect data.
  • Functional Cookies: Remember your preferences and settings.
  • Analytics: Help us understand how you use our service to improve it.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to request deletion of personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, our legal bases for processing your data include:

  • Performance of our contract with you (providing the Service)
  • Legitimate interests (improving our Service, security)
  • Your consent (for optional features and marketing)
  • Legal obligations (compliance with laws)

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

15. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: support@partitura-ai.com

By using Partitura, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.